The Future of Customer Engagement and Experience https://www.the-future-of-commerce.com Relevant, timely information & analysis on commerce trends, both consumer-facing and B2B. Fri, 22 Jul 2022 05:15:00 +0000 en hourly 1 https://wordpress.org/?v=4.9.9 G2 report summer 2022: SAP Emarsys a leader in 36 categories https://www.the-future-of-commerce.com/2022/07/22/g2-report-summer-2022/ Fri, 22 Jul 2022 05:15:00 +0000 Binod Negi https://www.the-future-of-commerce.com/?p=83584&preview=true&preview_id=83584 Connected business benefits: Intelligent customer service, happy customers https://www.the-future-of-commerce.com/2022/07/21/connected-business-benefits/ Thu, 21 Jul 2022 05:01:57 +0000 Kirsi Tarvainen https://www.the-future-of-commerce.com/?p=83577 Picture this: Shoppable Instagram boosts DTC engagement and sales https://www.the-future-of-commerce.com/2022/07/20/shoppable-instagram-dtc/ Wed, 20 Jul 2022 05:15:00 +0000 Shubham Saxena https://www.the-future-of-commerce.com/?p=83466&preview=true&preview_id=83466 Purpose and the C-suite: Social sustainability is mission-critical https://www.the-future-of-commerce.com/2022/07/19/social-sustainability-definition-examples/ Tue, 19 Jul 2022 05:15:33 +0000 Jen Bailin https://www.the-future-of-commerce.com/?p=83496 How immersive technologies boost e-commerce, CX, and sales https://www.the-future-of-commerce.com/2022/07/18/how-immersive-technologies-improve-e-commerce/ Mon, 18 Jul 2022 05:01:00 +0000 Kosta Popov https://www.the-future-of-commerce.com/?p=83281&preview=true&preview_id=83281 Personalized email: Relevant messages get real results https://www.the-future-of-commerce.com/2022/07/14/personalized-email-with-context/ Thu, 14 Jul 2022 05:15:00 +0000 Kirk Donlan https://www.the-future-of-commerce.com/?p=83238&preview=true&preview_id=83238 DTC challenges: 5 ways to cope in difficult times https://www.the-future-of-commerce.com/2022/07/13/dtc-challenges-solutions/ Wed, 13 Jul 2022 05:15:00 +0000 Branden Moskwa https://www.the-future-of-commerce.com/?p=83315&preview=true&preview_id=83315 Customer loyalty vs. brand loyalty: Differences, stats, tips https://www.the-future-of-commerce.com/2022/07/12/customer-loyalty-vs-brand-loyalty/ Tue, 12 Jul 2022 05:15:00 +0000 David Rand https://www.the-future-of-commerce.com/?p=83271&preview=true&preview_id=83271 The future of ERP is autonomous and ambidextrous https://www.the-future-of-commerce.com/2022/07/11/the-future-of-erp-is-ambidextrous/ Mon, 11 Jul 2022 05:05:10 +0000 John Licata https://www.the-future-of-commerce.com/?p=83440 Overstock, under-stock, out of stock: Retail inventory management outlook https://www.the-future-of-commerce.com/2022/07/07/retail-inventory-management-outlook/ Thu, 07 Jul 2022 05:15:00 +0000 David Rand https://www.the-future-of-commerce.com/?p=83270&preview=true&preview_id=83270