Click, click, buy: e-commerce trends driven by DTC, mobile, social
2021 e-commerce trends reflect a society that's forever changed. Brands must focus on DTC, mobile, social as a search tool, and data.
What is dropshipping? Dropshipping is a retail fulfillment model where the store doesn’t actually have any products in stock. That’s right: Unlike a traditional retailer, with dropshipping there is no inventory to purchase, no packages to send, no warehouse to maintain.
Instead, a dropshipper sells products and fulfills orders by buying items from a third party that ships them directly to the customer. Shoppers place orders through the dropshipper’s e-commerce website, which are then routed to the third-party manufacturer, distributor or wholesaler who packs and ships.
Dropshipping’s popularity has exploded in recent years. Forrester Research data from 2019 found that over 40% of retailers were already dropshipping even before the COVID-19 pandemic sent e-commerce sales soaring. And according to a 2020 report, the market is projected to reach $591.77 billion by 2027. Even large online e-commerce businesses such as Stitch Fix are reportedly considering adding elements of dropshipping to their mix.
2021 e-commerce trends reflect a society that's forever changed. Brands must focus on DTC, mobile, social as a search tool, and data.
In an age when e-commerce has grown more fiercely competitive, dropshipping offers entrepreneurs a tantalizing way to get up and running quickly with less risk and deeply reduced costs, since there’s no investment in inventory. Many use commercial e-commerce platforms to set up their shops and then promote their chosen products widely on Facebook, Instagram and other social media networks.
Not surprisingly, you’ll find dropshipping spelled several different ways:
No matter how you choose to spell it, however, there’s no doubt that dropshipping doesn’t require a brick-and-mortar store or a warehouse, nor does it require a full-time commitment. But whether it’s a side hustle or a day job, this fulfillment model can offer retailers the opportunity to build a low-risk, flexible, scalable e-commerce business.
Of course, dropshipping has both benefits and challenges to consider before getting started.
Any aspect of your brand that touches a customer or a potential customer is part of your omnichannel customer experience - and having or not having an omnichannel CX can make or break you today.
Dropshipping can help retailers compete with the “Amazon effect.” That is, customers have come to expect fast delivery, free or low-cost shipping and endless options—just what they get when they shop at Amazon.
Success with this model isn’t a slam-dunk, however. Store owners should keep these strategies in mind: