Featured Contributors
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Abadesi Osunsade
VP, Global Community & Belonging
Brandwatch
-
Amanda Magee
Principal
Trampoline Design
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Amber Naslund
Principal Content Consultant
LinkedIn
-
Bernard Chung
Global Head of Product Marketing
SAP Commerce Cloud
-
Branwell Moffat
Director of CX Consulting
KPS Digital
-
Cali Green
Storyteller: Writer & Producer
Cali Green Ink, LLC
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Emily Morrow
Content Marketing Specialist
-
Erica Davis
Creative Lead, Content & Relations - Innovation Office
SAP Customer Experience
-
Erin McClure
Senior Account Manager
TopRank Marketing
-
Geert Leeman
Chief Operating Officer, Customer Experience
SAP
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Gretchen Nemechek
Chief Marketing Officer
CoreMedia
-
Isabel Mora
Senior Manager, Product Marketing
SAP Customer Experience
-
Jenn Vande Zande
Editor in Chief, FCEE
SAP Customer Experience
-
Jesús Hoyos
Principal Consultant
CX2 Advisory
-
Josh Maday
Writer, editor, reviewer
-
Lisa James
Senior Campaign Manager
Digital Ocean
-
Marcia Savage
Marketing Content Writer & Managing Editor of FCEE
SAP
-
Maya Hicks
Global Programs and Marketing Coordinator
SAP
-
Paroma Sen
Global Director, Industry Marketing
SAP
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Payal Hindocha
Director Customer Engagement Solutions, GTM
Emarsys
-
Ratul Shah
Head of Product Marketing, Customer Data Solutions
SAP
-
Sameer Patel
Senior Vice President
SAP
-
Shalini Mitha
Vice President, Product Marketing at ON24
ON24
-
Sharon Goldman
Freelance Business + Technology B2B Writer
-
Shayonie Mila Kundu
Product Specialist, Global Solution Marketing
SAP Customer Experience
-
Sumita Jayaraman
Senior Director, Product Marketing
SAP Customer Experience
-
Tanya van Soest
Senior Marketing Director
SAP Customer Experience
-
Tracey Wallace
Director of Marketing
MarketerHire
-
Ursa Mihajlovic
Global Director, Industry Marketing
SAP Customer Experience
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Ursula Ringham
Head of Global Influencer Marketing
SAP
Meet all of our Contributors
-
Adrian Nash
Head of Strategy
SAP Customer Experience
-
Adriana Martinez
VP Head of Customer Experience LAC North & Caribe
SAP Customer Experience
-
Alex Timlin
SVP Verticals
Emarsys, part of SAP
-
Allon Caidar
CEO
TVPage
-
Alon Ghelber
CMO
Revuze
-
Amanda Gardiner
Customer Advisory Manager, Industries
SAP UKI
-
Amish Shah
Global Strategy and Solution Manager
SAP
-
Anatoly Tulchinsky
VP, Data, Analytics, and AI
SMITH
-
Andre Pereira
Head of Marketing for Latin America, Caribbean
SAP Customer Experience
-
Andrea Rus
Head of Go-to-Market (GTM), SAP Customer Data Cloud
SAP
-
Andy Main
Global Head of Deloitte Digital
Deloitte Consulting LLP
-
Andy Simmons
Senior Manager of Global Product Marketing,
SAP Emarsys Customer Engagement
-
Angela Harvey
Senior Director, Strategic Ecosystem Marketing
SAP
-
Anna Irniger
Marketing Expert Inbound and Social Media
SAP
-
Anthony Larkin
VP Product Marketing
Mirakl
-
April Tomlin
Global Retail Lead/CX Advisory
SAP Customer Experience
-
Arvind Iyer
Service Cloud Product Marketing
SAP Customer Experience
-
Atul Vashistha
Founder and Chairman
Supply Wisdom
-
Audrey McNichols
VP, Product Marketing
SAP Customer Experience
-
Barbara Rubis
Head of Solution Management, Sales Performance Management
SAP
-
Ben Jackson
General Manager, Customer Data Cloud
SAP
-
Ben Sekhon
Vice President, Customer Experience, UK&I
SAP
-
Bill Donlan
Executive Vice President and Digital Customer Experience Leader
Capgemini
-
Binod Negi
Analyst Relations Director, SAP Customer Experience
SAP
-
Bipin Pappachan
Specialist: CX Solution Experience
SAP
-
Boaz Sasson
Online Marketing Consultant
-
Bob Buffone
Chief Technology Officer
YOTTAA
-
Branden Moskwa
E-commerce Advisor
Tradeopolis Communications
-
Brian Walker
Chief Strategy Officer
Bloomreach
-
Brian Beck
SVP, E-commerce and Omni-Channel Strategy
Guidance
-
Brian Wilchusky
Global Partner Leader
Vertex Inc.
-
Bryan Kramer
CEO, TED Speaker, Best Selling Author
-
Carina Rolley
Director, Digital Customer Experience, North America
Capgemini
-
Carlo Gattei
Head of Customer Experience
HORSA Group
-
Caroline Belem
Customer Experience Account Executive
SAP Brasil
-
Carolyn Beal
Senior Director of Product Marketing
SAP
-
Carolyn Judge Phillip
Vice President, SAP SuccessFactors Corporate Marketing
SAP
-
Catherine McCord
Co-Founder
One Potato
-
Charity Stebbins
Content Director
Conductor
-
Charles Vogt
Product Management
SAP
-
Charlton Monsanto
Executive Vice President, Digital Customer Experience
Capgemini Americas
-
Chris Hauca
Head of Strategy and GTM, Commerce Cloud
SAP
-
Chris O'Hara
Global Head of Marketing and Solutions
SAP Customer Data Solutions
-
Christian Rohr
Product Marketing Expert
SAP
-
Christian Schoenauer
Senior Director Solution Management
SAP Customer Experience
-
Christian Wehner
Global XM Ambassador
SAP Customer Experience
-
Cindy Beauchamp
Marketing Specialist
SAP
-
Cindy Jutras
President
Mint Jutras
-
Cristianni Rodrigues
Senior Customer Experience Sales Specialist
SAP Customer Experience
-
Crystal Bedell
Writer
Crystal Bedell LLC
-
Dakota Davis
Head of Global Content
Emarsys
-
Dan Gingiss
Chief Experience Officer
The Experience Maker, LLC
-
Dan Tranter
Vice President of Customer Data Management
SAP Customer Experience
-
Daniel Casal
Director of Digital Transformation and Internationalization
Yslandia
-
Daniel Davenport
Senior Director in NA Automotive
Capgemini
-
Daniel Horvat
Solution Advisor
SAP Customer Experience
-
Danielle Savin
Sr. Director of Digital Marketing Services
Capgemini DCX
-
Dave Greene
VP of SAP Customer Experience Solutions
BlueSky Technology Partners
-
David Brockington
Head of Innovation Ecosystem
SAP Customer Experience
-
David Harrelson
Vice President of Digital Customer Experience
Capgemini North America
-
David McCrystal
Vice President of Marketing
SocketLabs
-
David Rand
Founder and Lead Writer
TrueGrit Communications
-
David Vallejo
Vice President, Digital Business Planning
SAP
-
Dean Afzal
Chief Marketing Officer
Enablon
-
Desiree Pels
Sr. Customer Experience Consultant
SAP
-
Dietmar Bohn
Vice President in Industry Solutions Management
SAP SE
-
Don Gordon
Global Marketing + Consumer Products Industry Expert
-
Alea Fairchild
Research Fellow
-
Dr. Thomas Vetter
Senior Vice President, C/4HANA
SAP
-
Drew Messinger-Michaels
Senior Experience Management Advisory Consultant
SAP
-
Efrat Vulfsons
Co-Founder
Soprano Marketing & PR
-
Erica Vialardi
EMEA Audience Engagement Marketing Manager
SAP Customer Experience
-
Erin Christopher
Director of Demand Generation
Totango
-
Erin Jordan
Account Director
Walker Sands Communications
-
Esteban Kolsky
Chief Evangelist
SAP Customer Experience
-
Eugene So
Content Writer
OpenSymmetry
-
Fernanda Nascimento
Stratlab
-
Florian Fromberg
Global Director SAP Customer Experience Utilities
SAP
-
Frank Shaw
Corporate Vice President, Communications
Microsoft Corporation
-
Fred Soller
Vice President, South Market Unit, Customer Experience Line of Business
SAP
-
Gabriel Smith
Chief Evangelist
Pricefx
-
Galit Shani-Michel
VP Payments
Forter
-
Gay Flashman
CEO
Formative Content
-
Gemma Carver
Global Lead Customer Experience Advisory - Retail
SAP
-
Gena Mann
Co-founder
Wolf+Friends
-
Gina Keeler
Global Marketing Manager
SAP
-
Ginger Shimp
Global Content Lead for Industries
SAP
-
Gita Samani
Strategy Director
Astound Commerce
-
Gokul Anantha
Enterprise Messaging
SAP
-
Grant Smith
CX Product Marketing Manager
SAP
-
Guendalina Rossi
Senior Product Expert
SAP
-
Gurdeep Dhillon
Group Vice President, Demand Generation
Marketo
-
Guy Kronenthal
General Manager of SAP Customer Data Solutions
SAP
-
Guy Nirpaz
CEO and Founder
Totango
-
Hanieh Alipour
Data Scientist
SAP
-
Dr. Heidar (Amir) Pirzadeh
Enterprise AI Architect and Strategist
SAP
-
Helen Dwight
Global VP, Marketing
SAP
-
Isaac Sacolick
President and CIO
StarCIO
-
Isabelle Roussin
Chief Solution Expert, Customer Engagement & Commerce
SAP
-
Jack Dyson
Head of Digital Content Strategy
SAP Customer Experience
-
Jacqueline Usher
Partner – HR Transformation
Deloitte Canada
-
Jake Rheude
Vice President of Marketing
Red Stag Fulfillment
-
James Eardley
Global Director, Industry Marketing
SAP Customer Experience
-
Javier Flores
Consumer Products Industry Principal
SAP
-
Javier Alonso
Commerce & Marketing Senior Advisor
Seidor
-
Jeannie Walters
CEO and Founder
Experience Investigators
-
Jehan Vichhi
Global Senior Director
SAP Commerce Solution Management group
-
Jennifer Kling
Head of Product Marketing
SAP Customer Experience
-
Jess Hurley
P&C, General Insurance Global Market Lead
EIS
-
Jessica Iandiorio
Chief Marketing Officer
MIRAKL
-
Joanne Laing
Senior Product Owner
SAP
-
João Araújo
VP of Sales for Brazil
SAP Customer Experience
-
Jodi Simmons
Global Insights Director, B2B Manufacturing
SAP
-
Joseph Ballard
VP, Enablement & Engagement
SAP Customer Experience
-
Johann Wrede
Head of Global Events
SAP
-
John Bruno
VP, Commerce Strategy
PROS
-
John Fisher
Global Head of Industry Marketing
SAP Customer Experience
-
John Goetz
Global Practice Leader
SAP Customer Experience
-
John Goldrick
VP, Commerce Solution Management
SAP
-
John Licata
VP/Fellow, Marketing Strategy and Comms
SAP.iO
-
John McCoy
Retail Industry Value Engineer
SAP
-
John Norris
Content Marketing Specialist
SAP Customer Experience
-
Jordan Fladell
Head of Global Expansion
Celigo
-
Jorge Barón
VP SAP Customer Experience LAC
SAP Customer Experience
-
Jorge Toledo
Presales Vice President for SAP Latin America
SAP Customer Experience
-
Josh Terry
Writer
-
Joshua Lee
Summer Marketing Associate
BORN Group
-
Juan Choung
Global CoE Customer Data Management
SAP Customer Experience
-
Juliano Pontes
Data Management Senior Director
SAP Customer Experience
-
Julie Brown
Senior Director, Product Marketing
SAP Customer Experience
-
Justin Hall
Content Marketing Delighted (A Qualtrics company)
Delighted (A Qualtrics company)
-
Justin Hayashi
CEO & Co-Founder
New Engen
-
Karthik Suryanarayanan
Senior Manager of Solution Consulting, Digital Customer Experience
Capgemini
-
Katherine Calvert
CMO
Khoros
-
Kathleen O'Brien
Global Industry Principal, Public Sector
SAP Customer Experience
-
Katrin Gunter
Head of SAP Customer Experience Success & Services
SAP Customer Experience
-
Katrina Ghazarian
CEO
eva8
-
Keith Townsend
Principal
The CTO Advisor
-
Kevin Anderson
Customer Success Director of North America
Pricefx
-
Kevin Carlson
Partner - Product & Technology; Fractional CTO / Fractional CISO
TechCXO
-
Kevin Murray
Managing Director
Greenlight Commerce
-
Kirk Donlan
Senior Content Marketing Manager, Emarsys
Emarsys
-
Kirsi Tarvainen
Senior Product Marketer, Service Audience
SAP Customer Experience
-
Kirsten Barkved
Digital Content Strategist
SAP Analytics Cloud
-
Kosta Triantafillou
Senior Director Product Marketing
SAP Customer Experience
-
Kris Hayes
VP, Head of Sales – Americas
SAP
-
Krista Glantschnig
VP, GTM and Product Marketing
SAP Litmos
-
Kristen Hands
Senior Director, Demand Generation
SAP Customer Experience
-
Kristin Schepici
Director, Marketing
NewStore
-
Krupa Singampalli
Senior Director of Product Marketing
SAP Commerce Cloud
-
Kun Fang
Business Development Expert
SAP Customer Experience
-
Lauren Rowe
Head of CX Demand Generation
SAP Customer Experience
-
Laurie McCabe
Co-Founder and Partner
SMB Group
-
Laurie Ruettimann
Founder & Host
Punk Rock HR Podcast
-
Lauryn Sefcik
Director of Commercial Install
SAP Litmos
-
Lihi Pinto-Fryman
Co-Founder and CRO
Syte
-
Linda Bustos
Co-Founder
Edgacent
-
Linda Li
Product Expert, SAP Upscale Commerce
SAP
-
Lindsay Duran
Chief Marketing Officer
Zilliant
-
Lisa Gschwandtner
Editorial Director
Selling Power
-
Lisa Keefauver
Founder and CEO
Reimagining Grief
-
Lu Weightman
Marketing Program Lead, Intelligent Enterprise
SAP
-
Magnus Meier
Vice President and Global Head, Wholesale Distribution Business Unit
SAP
-
Mandy Lin
Global Vice President, SAP Marketing
SAP
-
Manpreet Kaur
Awareness and Communications Lead, Digital Interconnect
SAP
-
Manuel Grenacher
General Manager, SAP Service Cloud
SAP
-
Marcel Brun
Regional Marketing Director, SAP Customer Experience for Middle & Eastern Europe
SAP
-
Marcel Hollerbach
CMO
Productsup
-
Marcel Mueller
Product Owner of Sales and Service CRM
Robert Bosch Power Tools
-
Marcelo Fernandes
Head of Cloud & Customer Marketing, LAC VP
SAP
-
Margot Heiligman
Director, Solution Management
SAP
-
Maria Morais
Global Industry Principal, Consumer Industries
SAP Customer Experience
-
Marissa Bollenbach
Direct & Digital Marketing Manager
-
Marissa Cicione
Sales Enablement Strategy and Content Manager
SAP Customer Experience
-
Mark de Bruijn
Director of Marketing, EMEA
Workiva
-
Mark Schaefer
Executive Director/Chief Operations Office
Schaefer Marketing Solutions LLC/B Squared Media, LLC
-
Martin Barzauner
CEO
NETCONOMY
-
Martin Newman
The Consumer Champion
Customer Service Action and The Customer First Group
-
Martin Stocker
Marketing Director, Global Programs
SAP Customer Experience
-
Mat Spencer
Global Head of Marketing
Ingenico ePayments
-
Matt Ellsworth
Content Marketing Manager
Wiser
-
Matt Emmert
Director, Professional Services Industry
SAP America
-
Matt Glaze
User Experience (UX) Director
Lyons Consulting Group
-
Matt McEnerney
Former Product Marketing Manager
SAP
-
Matthew Kresch
VP, Solutions Management
SAP
-
Matthias Uflacker
Head of SAP Innovation Center Network Munich
SAP
-
Meenal Prasad
Head of Product Management
SAP
-
Meghann York
Global Head of Product Marketing
SAP-Emarsys
-
Melissa Oaks
Current Awareness Lead
Thomson Reuters
-
Melissa Scanlon
Solution Manager, Wholesale Distribution Industry Business Unit
SAP
-
Michael Becker
Digital Content Manager
Emarsys
-
Michael Mischker
Global Vice President, Digital Marketing
SAP Customer Experience
-
Michael Sahlender
Chief Business Officer
CELUM
-
Michel Steiert
Vice President – Latin America South
SAP Customer Experience
-
Michele Burigo
Cognitive Experience Engineer and Director of User Research & Data
IBM iX
-
Michele Hackshall
Freelance Writer and Content Marketing Specialist
-
Michelle Berryman
Principal of Interactive Strategy, Digital Customer Experience
Capgemini
-
Michelle Cochrane
Manager - Experience Design
Deloitte
-
Michelle Penczak
CEO & Co-Founder
Squared Away
-
Mihir Kittur
Co-founder and Chief Innovator
Ugam
-
Mike Davidson
Executive Creative Director, Digital Customer Experience
Capgemini
-
Mike Eberhardt
Global Industry Principal Citizen Engagement
SAP Customer Experience
-
Monique Martin
Business Development Specialist
SAP
-
Moritz Zimmermann
CTO
SAP Customer Experience
-
Murilo Costa
Sales Director - Brazil
SAP Customer Experience
-
Myles Dawson
UK Country Manager
Adyen
-
Naomi Ko
Senior Product Marketing Manager
SAP
-
Neil Krefsky
Head of SAP Finance and Risk Product Marketing
SAP
-
Nick Hill
General Manager of Khoros Communities
Khoros
-
Nick Pedersen
Head of FXmicropay NatWest Markets
NatWest Markets
-
Nick Veneris
Marketing Manager
Refersion
-
Nicole Thierhoff
Strategic Marketer
SAP Customer Experience
-
Dr. Niklas Mahrdt
Professor, Marketing & E-commerce
Rheinische Fachhochschule University of Applied Sciences
-
Nils Bresinsky
Business Development Specialist
SAP
-
Paola Becerra
Head of SAP Customer Experience Latin America
SAP México
-
Patrick Ashton
Global Strategic Partner Manager
Worldpay from FIS
-
Paul Pretko
Industry Executive Advisor
SAP
-
Paula Hansen
Chief Revenue Officer
SAP Customer Experience
-
Pedro Henrique Perri Abrahao
Senior Content Marketing Manager
SAP Customer Experience
-
Pete Hess
CEO
Khoros
-
Peyush Wali
B2C Digital Commerce Lead
IBM iX
-
Quon Johnson
Business Development Specialist
SAP
-
Rahul Iyer
Global VP, Sales Performance Management GTM
SAP America Inc.
-
Randy Frisch
CMO, President
UberFlip
-
Randy Kohl
Content Strategist and Marketing Manager
Gorilla Group
-
Reza Soudagar
Senior Director of Marketing, Sales and Service Solutions
SAP
-
Riad Hijal
Head of Commerce Strategy and Product Management
SAP
-
Riaz Faride
Head of Business Intelligence
SAP Customer Experience
-
Richard Howells
Global Vice Presiddent, IoT & Digital Supply Chain
SAP
-
Rita Marini
Senior Director, Strategy & Programs, APJ & Greater China
SAP Customer Experience
-
Ritu Saluja
Global Customer Experience Advisor
SAP
-
Rob Murray
Global Experience Management Lead
IBM iX
-
Rob Shaw
Managing Director, EMEA
Fluent Commerce
-
Robert Heuser
Director, Strategic Accounts
SAP
-
Robert Park
Principal & Global SAP SuccessFactors Leader
Deloitte Consulting LLP
-
Robert Werkema
Global Vice President Customer Success
SAP Customer Experience
-
Rohit Tripathi
General Manager, Head of Products, SAP Digital Interconnect
SAP
-
Roland van Breukelen
Marketing Development, SAP Marketing Cloud
SAP Customer Experience
-
Rosa Hu
VP of Product Marketing
SAP Customer Experience
-
Ross Beyeler
Founder
Growth Spark
-
Russell Rothstein
Founder and CEO
IT Central Station
-
Saj Hoffman-Hussain
Digital Content Strategist and Content Writing Marketer
Excellus BCBS
-
Sallie Jian
Head of SAP.iO Foundry, New York
SAP
-
Sally Eaves
Senior Policy Advisor
Global Foundation of Cyber Studies & Research
-
Sam Bayer
Founder & CEO
Corevist, Inc.
-
Sam Cinquegrani
Founder and CEO
ObjectWave Corporation
-
Sam Nohava
Director of Global Industry Marketing for Wholesale Distribution & Transportation
SAP
-
Samantha Chow
Global Market Lead for LA&H
EIS
-
Sarah Welch
Senior Vice President, Marketing
Noom, Inc.
-
Scott Luton
CEO & Founder
Supply Chain Now
-
Sean Carnrite
Director, Consulting
Deloitte
-
Sean Farrington
Area Vice President, Interactive Design
LiveArea
-
Sergey Krayniy
Head of Product Management
SAP Customer Data Cloud
-
Shanker Supramaniam
Service Cloud Product Team
SAP Customer Experience
-
Sharlyn Lauby
President
ITM Group Inc.
-
Shubham Saxena
Digital Marketing Specialist
Taggshop
-
Sigrid Janhsen
Marketing Director
SAP Customer Experience
-
Simon Kaluza
Senior Sales Executive
SAP
-
Sneha Kohli
Sr. Director, Product Management, Sales Cloud
SAP Customer Experience
-
Sonny Dasgupta
Senior Director, Product Marketing
SAP Customer Experience
-
Sree Gogineni
Chief Technology Architect
Capgemini North America
-
Stacey Trimnell-Ritchard
VP Global Marketing
Fluent Commerce
-
Stephanie Haukingham
Marketing Director, Southern Europe, MENA, Africa
SAP Customer Experience
-
Stephanie Thum
Founding Principal
Practical CX
-
Stephanie Waters
Global Retail Industry Principal
SAP Customer Experience
-
Steve Hamrick
Vice President, Product Management
SAP
-
Steven Spears
Product Marketing Manager
SAP
-
Stuart O’Neill
Head of Business, ANZ Region
SAP Customer Experience
-
Sunny Neely
Global Solution Director, Consumer Products
SAP
-
Susanne Adam
Principal Solution Expert Wholesale Distribution
SAP
-
Sven Esser
Senior Solution Sales Executive
SAP
-
Svetlana Zolotareva
Evangelism Marketing, SAP Customer Experience
SAP
-
Swati Singh
Product Marketing Specialist
SAP
-
Tamara McCleary
CEO
Thulium
-
Ted Rubin
Social Marketing Strategist, Keynote Speaker, Brand Evangelist
-
Tesni Fellows
EMEA Customer Marketing Manager
LogMeIn
-
Theresa Garrett
Director, Industry Marketing
SAP Customer Experience
-
Thiago Prudencio
Director, SAP Customer Experience Services, LAC
-
Tim Clark
Head of Brand Journalism
SAP
-
Tim Crawford
Founder
AVOA
-
Tim Porterfield
Senior Marketing Director
SAP Customer Experience
-
Tom Raftery
Global Vice President, Futurist, Innovation Evangelist
SAP
-
Anthony Grosso
Chief Marketing Officer
EIS
-
Tony Kavadas
EVP of Global Alliances
Mediafly
-
Trish McFarlane
CEO and Principal Analyst
H3 HR Advisors
-
Tzipi Avioz
EVP Customer Success, Americas & APAC
Mirakl
-
Uffe Jes Hansen
VP MEA, Digital Interconnect
SAP
-
Valerie Vacante
Director of Strategy
LiveArea
-
Vasudha Karanam
Director of Product Marketing
SAP
-
Veronika Birnkammer
Marketing Director
Fluent Commerce
-
Victoria Rochard
Head of Thought Leadership, IE and Industries
SAP
-
Vincenzo Landino
Founder + CEO
The Landino Group, Aftermarq, Brainwork Media
-
Virginia Sanders
Senior Content Marketing Manager
Emarsys
-
Virginie Debris
VP, Global Product Management
SAP Digital Interconnect
-
Vitaly Alexandrov
CEO & Founder
Food Rocket
-
Vivek Bapat
Senior Vice President, Purpose and Brand Experience
SAP
-
Vivek Magoo
Senior Director, Wholesale Distribution Industry Business Unit at SAP
-
Wayne Brazille
Director of SAP Customer Experience Technology Services
Capgemini North America
-
Wendy Cismoski
Global Head of Enterprise Marketing
Workplace at Facebook
-
Werner Baumbach
Director of Strategic Customer Engagements, IBU Wholesale Distribution
SAP
-
Yannick Robin
Regional Commerce Practice Lead
SAP Customer Experience
-
Yurdanur Marangoz-Yesilirmak
Presales Manager CX Germany
SAP