The Future of Customer Engagement, Experience, and Commerce provides news, thought leadership, trends, and analysis on commerce and technology topics, both consumer-facing and business-to-business.
This site’s purpose is to keep you ahead of commerce trends with daily updates that are informational, educational, and entertaining – in an authentic, no-jargon manner.
With new technologies emerging every day, our award-winning site that’s been trusted by decision-makers and the c-suite since 2012 features a host of relevant, timely content that’s most important for business leaders need to know, including:
- Commerce and e-commerce
- Customer Data and Data Management
- Customer Engagement
- Customer Experience
- Customer Service
- Employee Experience
- Supply Chain
- Sustainability in Business
From enterprises to the most nimble start-ups, we draw audiences seeking reliable, thoughtful content.
Find out how B2B industries like manufacturing and high tech transformed amid the pandemic. Manufacturers had an important realization: Your buying experience should be simple, even if your products aren’t. This is a valuable takeaway for every industry.
On top of the business information you need to know, we cover tough topics like bias, discrimination, and mental health.
“It’s so fascinating to me that we lock up our homes, we lock up our cars, we lock up our stuff – but when it comes to boundaries for our own personal well-being, we just give it away. You know: just come in, take it, and rob me.” The chief wellbeing officer is a new, much-needed role in the enterprise to tackle the growing challenge of professional burnout.
We also feature humorous takes on corporate life, trends, and more.
Align with this content to derive the optimal synergies needed to get through your day. This is not outside your scope of work, and you DO have the bandwidth for it.
Our digital doors are open to all – if you’re interested in becoming a contributor, you can learn how HERE.
The brain processes images 60,000 times faster than text. If a picture is worth a thousand words, what’s the value (or damage) of the words left unsaid? Only by imagining a future that's better for all of us can we begin to build a world that's inclusive of each of us.
The sun never sets in our always on world.
Our diverse, multilingual content assures that no matter where you reside, or what you do, you’ll find information to make you smarter and help you stay ahead of the curve.
You can find our content for Latin America (in Spanish) HERE.
Our content for Brasil (in Portuguese) can be found HERE.
Our on-going coverage dedicated to COVID-19 + the impact of the pandemic is HERE.
🎙Listen to our podcast HERE.🎙