{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/tag\/what-is-customer-service\/#CollectionPage","headline":"What Is Customer Service Tag","description":"","url":"https:\/\/www.the-future-of-commerce.com\/tag\/what-is-customer-service\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/06\/what-is-customer-service-management-definition-examples-benefits\/","headline":"What is customer service management: Definition, examples, benefits","url":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/06\/what-is-customer-service-management-definition-examples-benefits\/","datePublished":"2021-10-06","dateModified":"2022-06-20","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/06\/what-is-customer-service-management-definition-examples-benefits\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/#Person","name":"Kirsi Tarvainen","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/02357921ee6ee91d0f4d93dfe5591676?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/02357921ee6ee91d0f4d93dfe5591676?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/customer-service-management-ftr.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/customer-service-management-ftr.png","height":375,"width":1200},"keywords":["AI In Customer Service","Customer Service Management","Customer Service Trends","What Is Customer Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/08\/02\/what-is-customer-service-definition-examples\/","headline":"What is customer service: Definition, types, benefits, stats","url":"https:\/\/www.the-future-of-commerce.com\/2021\/08\/02\/what-is-customer-service-definition-examples\/","datePublished":"2021-08-02","dateModified":"2022-06-20","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/08\/02\/what-is-customer-service-definition-examples\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcia-yusavage\/#Person","name":"Marcia Savage","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcia-yusavage\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/4f47e624eedc690ced9d0f8b84cf5149?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4f47e624eedc690ced9d0f8b84cf5149?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/07\/customer-service-across-platform_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/07\/customer-service-across-platform_1200x375.jpg","height":375,"width":1200},"keywords":["Call Center","Customer Care","Customer Service","Customer Support","What Is Customer Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/09\/13\/what-is-customer-service-in-the-experience-economy\/","headline":"Why customer service is so important to your business","url":"https:\/\/www.the-future-of-commerce.com\/2019\/09\/13\/what-is-customer-service-in-the-experience-economy\/","datePublished":"2019-09-13","dateModified":"2021-07-30","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/09\/13\/what-is-customer-service-in-the-experience-economy\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/emily-kelly\/#Person","name":"Emily Morrow","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/emily-kelly\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/283f827308e9964415916a9beba427c6?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/283f827308e9964415916a9beba427c6?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/08\/thumbnail-012400525ab4237ae224f29f68f09ef0.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/08\/thumbnail-012400525ab4237ae224f29f68f09ef0.jpeg","height":375,"width":1200},"keywords":["Customer Service","What Is Customer Experience","What Is Customer Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/","headline":"Customer service vs customer experience: The differences","url":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/","datePublished":"2019-08-27","dateModified":"2021-08-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/#Person","name":"Tracey Wallace","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b06d48fbe4745687be64a6d89f2d47bd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b06d48fbe4745687be64a6d89f2d47bd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/08\/thumbnail-af4a41d499d29a81abbef4465b1029eb.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/08\/thumbnail-af4a41d499d29a81abbef4465b1029eb.jpeg","height":375,"width":1200},"keywords":["Customer Service Vs Customer Experience","What Is Customer Experience","What Is Customer Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2016\/03\/22\/customer-service-excellence-with-an-omni-channel-focus\/","headline":"Omnichannel customer service: Break silos, build loyalty","url":"https:\/\/www.the-future-of-commerce.com\/2016\/03\/22\/customer-service-excellence-with-an-omni-channel-focus\/","datePublished":"2016-03-22","dateModified":"2022-06-02","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2016\/03\/22\/customer-service-excellence-with-an-omni-channel-focus\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/ted-rubin\/#Person","name":"Ted Rubin","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/ted-rubin\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/5d4880818d6a62a59348b26145eac41f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5d4880818d6a62a59348b26145eac41f?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2016\/03\/omnichannel-customer-service-ftr.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2016\/03\/omnichannel-customer-service-ftr.jpeg","height":375,"width":1200},"keywords":["CRM Customer Service","Customer Service Vs Customer Experience","Omnichannel","Omnichannel Customer Experience","Omnichannel Personalization","Omnichannel Retail","What Is Customer Service"]}],"about":["Customer Engagement","Customer Service","Future of Grocery Retail","Industries","Intelligent Enterprise","Omnichannel","Omnichannel Commerce","Service"]}