{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/latinamerica\/#CollectionPage","headline":"El Futuro de la Experiencia del Cliente Category","description":"<p>Liderazgo de pensamiento y an\u00e1lisis sobre temas de negocios, tanto de cara al consumidor como de empresa a empresa, desde ventas, marketing, experiencia del cliente, gesti\u00f3n de datos, servicio al cliente y m\u00e1s.<\/p>\n","url":"https:\/\/www.the-future-of-commerce.com\/latinamerica\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/27\/5-formas-de-mejorar-la-interaccion-en-las-redes-sociales-y-aumentar-las-conversiones\/","headline":"5 formas de mejorar la interacci\u00f3n en las redes sociales y aumentar las conversiones","url":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/27\/5-formas-de-mejorar-la-interaccion-en-las-redes-sociales-y-aumentar-las-conversiones\/","datePublished":"2021-10-27","dateModified":"2022-06-16","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/27\/5-formas-de-mejorar-la-interaccion-en-las-redes-sociales-y-aumentar-las-conversiones\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/paola-becerra\/#Person","name":"Paola Becerra","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/paola-becerra\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/4b2be4578685a3d71c7cfe1a3ce7dbab?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4b2be4578685a3d71c7cfe1a3ce7dbab?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/DTC-personalization-strategy-ftr.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/DTC-personalization-strategy-ftr.png","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/13\/sap-customer-experience-live-2021-unplugged-las-mascotas-son-bienvenidas\/","headline":"SAP Customer Experience LIVE 2021: Unplugged. Las mascotas son bienvenidas","url":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/13\/sap-customer-experience-live-2021-unplugged-las-mascotas-son-bienvenidas\/","datePublished":"2021-10-13","dateModified":"2021-12-05","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/13\/sap-customer-experience-live-2021-unplugged-las-mascotas-son-bienvenidas\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/#Person","name":"Jenn Vande Zande","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/957309943fbb2331b671a959c9f00051?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/957309943fbb2331b671a959c9f00051?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/SAP-Customer-Experience-LIVE-2021-FTR.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/SAP-Customer-Experience-LIVE-2021-FTR.png","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/la-consolidacion-de-tecnologias-para-obtener-la-omnicanalidad\/","headline":"La consolidaci\u00f3n de tecnolog\u00edas para obtener la omnicanalidad","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/la-consolidacion-de-tecnologias-para-obtener-la-omnicanalidad\/","datePublished":"2021-09-17","dateModified":"2021-09-17","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/la-consolidacion-de-tecnologias-para-obtener-la-omnicanalidad\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/#Person","name":"Jes\u00fas Hoyos","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/the-future-of-omnichannel.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/the-future-of-omnichannel.jpeg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/cuales-son-las-consideraciones-importantes-para-empezar-tu-proyecto-o-programa-de-customer-data-platform\/","headline":"\u00bfCu\u00e1les son las consideraciones importantes para empezar tu proyecto o programa de Customer Data Platform?","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/cuales-son-las-consideraciones-importantes-para-empezar-tu-proyecto-o-programa-de-customer-data-platform\/","datePublished":"2021-09-17","dateModified":"2021-09-17","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/cuales-son-las-consideraciones-importantes-para-empezar-tu-proyecto-o-programa-de-customer-data-platform\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/#Person","name":"Jes\u00fas Hoyos","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/simplifyData_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/simplifyData_1200x375.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/3-tipos-de-implementaciones-para-una-cdp\/","headline":"3 tipos de implementaciones para una CDP","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/3-tipos-de-implementaciones-para-una-cdp\/","datePublished":"2021-09-17","dateModified":"2021-12-05","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/3-tipos-de-implementaciones-para-una-cdp\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/#Person","name":"Jes\u00fas Hoyos","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/07\/Performance-management-software_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/07\/Performance-management-software_1200x375.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/9-consideraciones-para-implementar-un-customer-data-platform-en-america-latina\/","headline":"9 Consideraciones para implementar un Customer Data Platform en Am\u00e9rica Latina","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/9-consideraciones-para-implementar-un-customer-data-platform-en-america-latina\/","datePublished":"2021-09-17","dateModified":"2021-09-17","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/9-consideraciones-para-implementar-un-customer-data-platform-en-america-latina\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/#Person","name":"Jes\u00fas Hoyos","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/CDP006_CDplatform_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/CDP006_CDplatform_HB.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/que-es-un-customer-data-platform-un-poco-de-historia\/","headline":"\u00bfQu\u00e9 es un Customer Data Platform? Un poco de historia.","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/que-es-un-customer-data-platform-un-poco-de-historia\/","datePublished":"2021-09-17","dateModified":"2021-09-17","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/17\/que-es-un-customer-data-platform-un-poco-de-historia\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/#Person","name":"Jes\u00fas Hoyos","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jesus-hoyos\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e84e009cd6cf3d9406a28d4143f3c173?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE072_CustomerData_HB-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE072_CustomerData_HB-1.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/5-errores-en-redes-sociales-que-puede-evitar-para-potenciar-los-resultados-de-tu-empresa\/","headline":"5 errores en redes sociales que puede evitar para potenciar los resultados de tu empresa","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/5-errores-en-redes-sociales-que-puede-evitar-para-potenciar-los-resultados-de-tu-empresa\/","datePublished":"2021-09-06","dateModified":"2021-12-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/5-errores-en-redes-sociales-que-puede-evitar-para-potenciar-los-resultados-de-tu-empresa\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/adriana-martinez\/#Person","name":"Adriana Martinez","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/adriana-martinez\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/9ff70e082cb5e35385429826635a9197?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9ff70e082cb5e35385429826635a9197?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/06\/Servicepeople_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/06\/Servicepeople_1200x375.jpg","height":375,"width":1200},"keywords":["2021 Trends","E-commerce Trends","Mobile Apps","Redes Sociales","SEO","Ventas"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/10-cosas-que-debes-implementar-ahora-en-tu-empresa-para-mejorar-la-experiencia-del-cliente\/","headline":"10 cosas que debes implementar ahora en tu empresa para mejorar la experiencia del cliente","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/10-cosas-que-debes-implementar-ahora-en-tu-empresa-para-mejorar-la-experiencia-del-cliente\/","datePublished":"2021-09-06","dateModified":"2021-09-07","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/10-cosas-que-debes-implementar-ahora-en-tu-empresa-para-mejorar-la-experiencia-del-cliente\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/paola-becerra\/#Person","name":"Paola Becerra","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/paola-becerra\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/4b2be4578685a3d71c7cfe1a3ce7dbab?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4b2be4578685a3d71c7cfe1a3ce7dbab?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/06\/customer-experience-strategy.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/06\/customer-experience-strategy.jpg","height":375,"width":1200},"keywords":["Cliente","Empresa","Experi\u00eancia","Redes Sociales","Ventas"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/como-hacer-que-la-web-de-tu-empresa-destaque\/","headline":"\u00bfC\u00f3mo hacer que la web de tu empresa destaque?","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/como-hacer-que-la-web-de-tu-empresa-destaque\/","datePublished":"2021-09-06","dateModified":"2021-09-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/como-hacer-que-la-web-de-tu-empresa-destaque\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/michel-steiert\/#Person","name":"Michel Steiert","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/michel-steiert\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b34306106c08759a54c65c81d479d0ed?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b34306106c08759a54c65c81d479d0ed?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/06\/DTCFastLane1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/06\/DTCFastLane1200x375.jpg","height":375,"width":1200},"keywords":["Banner Ads","Facebook","Google SEO"]}],"about":["Comercio Electr\u00f3nico","El Futuro de la Experiencia del Cliente","Ventas"]}