{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/ux\/#CollectionPage","headline":"UX Category","description":"
UX is the experience a user has with a brand during a journey across a single channel. It can involve multiple user interfaces. For example, a customer’s user experience in a retail store can involve store layout, crowded aisles, and checkout. E-commerce UX involves a different set of UIs, including the homepage, online checkout, and delivery.<\/p>\n
UI is a subset of UX, which is a subset of customer experience.<\/p>\n
In our expert archive, learn about UX trends, news, and best practices. Topics include:<\/p>\n