{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/#CollectionPage","headline":"Deutsch Category","description":"","url":"https:\/\/www.the-future-of-commerce.com\/deutsch\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/12\/7-fehler-die-sie-beim-kundenservice-unbedingt-vermeiden-sollten\/","headline":"7 Fehler, die Sie beim Kundenservice unbedingt vermeiden sollten","url":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/12\/7-fehler-die-sie-beim-kundenservice-unbedingt-vermeiden-sollten\/","datePublished":"2022-05-12","dateModified":"2022-07-15","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/12\/7-fehler-die-sie-beim-kundenservice-unbedingt-vermeiden-sollten\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/josh-maday\/#Person","name":"Josh Maday","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/josh-maday\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/bd7e8b81e77548806af83e58df7c2e59?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bd7e8b81e77548806af83e58df7c2e59?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/FCEE_Customer_Service_Mistakes_to_Avoid_1200x375-002.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/FCEE_Customer_Service_Mistakes_to_Avoid_1200x375-002.jpg","height":375,"width":1200},"keywords":["Kundenservice","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/03\/warum-die-plattformokonomie-im-b2b-sektor-von-hinten-gedacht-werden-muss\/","headline":"Warum Plattform\u00f6konomie im B2B-Sektor von hinten gedacht werden muss","url":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/03\/warum-die-plattformokonomie-im-b2b-sektor-von-hinten-gedacht-werden-muss\/","datePublished":"2022-05-03","dateModified":"2022-05-03","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/05\/03\/warum-die-plattformokonomie-im-b2b-sektor-von-hinten-gedacht-werden-muss\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/christian-lerch\/#Person","name":"Dr. Christian Lerch","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/christian-lerch\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/6134f62b69a4e55e36aca9c513920317?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6134f62b69a4e55e36aca9c513920317?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/01\/Wholesale-platform-economics_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/01\/Wholesale-platform-economics_1200x375.jpg","height":375,"width":1200},"keywords":["B2B Commerce"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/28\/warum-e-commerce-keine-insellosung-ist\/","headline":"Warum E-Commerce keine Insell\u00f6sung ist","url":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/28\/warum-e-commerce-keine-insellosung-ist\/","datePublished":"2022-04-28","dateModified":"2022-04-28","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/28\/warum-e-commerce-keine-insellosung-ist\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/michael-hack\/#Person","name":"Michael Hack","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/michael-hack\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/847b0e79b7402c7e812f441064222144?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/847b0e79b7402c7e812f441064222144?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/FCEE_Consumerization_of_B2B_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/03\/FCEE_Consumerization_of_B2B_1200x375.jpg","height":375,"width":1200},"keywords":["Ecommerce","Onlinehandel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/20\/warum-der-einzelhandel-sich-mit-der-generation-alpha-beschaftigen-sollte\/","headline":"Warum der Einzelhandel sich mit der Generation Alpha besch\u00e4ftigen sollte","url":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/20\/warum-der-einzelhandel-sich-mit-der-generation-alpha-beschaftigen-sollte\/","datePublished":"2022-04-20","dateModified":"2022-04-20","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/20\/warum-der-einzelhandel-sich-mit-der-generation-alpha-beschaftigen-sollte\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/conosco\/#Person","name":"Wolfgang M\u00fcller","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/conosco\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/148be7b4fdff9ccd81337d1fc273cf2a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/148be7b4fdff9ccd81337d1fc273cf2a?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/Managing-GenZ-Millennials_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/Managing-GenZ-Millennials_1200x375.jpg","height":375,"width":1200},"keywords":["Commerce","Handel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/13\/barrierefrei-erfolgreich-customer-experience-fur-alle\/","headline":"Barrierefrei erfolgreich: Customer Experience f\u00fcr alle","url":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/13\/barrierefrei-erfolgreich-customer-experience-fur-alle\/","datePublished":"2022-04-13","dateModified":"2022-04-13","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/13\/barrierefrei-erfolgreich-customer-experience-fur-alle\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/#Person","name":"Alexander Schneider","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/FCEE_Web_Accessibility_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/FCEE_Web_Accessibility_1200x375.jpg","height":375,"width":1200},"keywords":["Customer Experience"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/06\/tei-studie-14-mehr-umsatz-durch-kundendaten-und-personalisierung\/","headline":"TEI-Studie: 14 % mehr Umsatz durch Kundendaten und Personalisierung","url":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/06\/tei-studie-14-mehr-umsatz-durch-kundendaten-und-personalisierung\/","datePublished":"2022-04-06","dateModified":"2022-04-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/06\/tei-studie-14-mehr-umsatz-durch-kundendaten-und-personalisierung\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcel-brun\/#Person","name":"Marcel Brun","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcel-brun\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b7e7eaeb3ec5f910fa93055dec013cdb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b7e7eaeb3ec5f910fa93055dec013cdb?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/CDP016_What-CDP-is-Not_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/CDP016_What-CDP-is-Not_HB.jpg","height":375,"width":1200},"keywords":["CDP | Customer Data Platform"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/30\/die-rolle-der-kundendatenplattform\/","headline":"Die neue Rolle der Kundendatenplattform","url":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/30\/die-rolle-der-kundendatenplattform\/","datePublished":"2022-03-30","dateModified":"2022-06-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/30\/die-rolle-der-kundendatenplattform\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/christian-suelzer\/#Person","name":"Christian S\u00fclzer","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/christian-suelzer\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/176c7cd82b872086861f8129810faada?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/176c7cd82b872086861f8129810faada?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/CDP-2022_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/CDP-2022_1200x375.jpg","height":375,"width":1200},"keywords":["Commerce","Customer Data","Kundendaten"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/23\/sap-cx-cube-geteiltes-wissen-fur-konsequente-kundenzentrierung\/","headline":"SAP CX Cube: Geteiltes Wissen f\u00fcr konsequente Kundenzentrierung","url":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/23\/sap-cx-cube-geteiltes-wissen-fur-konsequente-kundenzentrierung\/","datePublished":"2022-03-23","dateModified":"2022-04-04","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/23\/sap-cx-cube-geteiltes-wissen-fur-konsequente-kundenzentrierung\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcel-brun\/#Person","name":"Marcel Brun","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcel-brun\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b7e7eaeb3ec5f910fa93055dec013cdb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b7e7eaeb3ec5f910fa93055dec013cdb?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/zero-party-data_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/zero-party-data_1200x375.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/16\/nachhaltigkeit-bietet-neue-chancen-fur-den-onlinehandel\/","headline":"Nachhaltigkeit bietet neue Chancen f\u00fcr E-Commerce","url":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/16\/nachhaltigkeit-bietet-neue-chancen-fur-den-onlinehandel\/","datePublished":"2022-03-16","dateModified":"2022-03-16","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/16\/nachhaltigkeit-bietet-neue-chancen-fur-den-onlinehandel\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/#Person","name":"Alexander Schneider","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/circularity-22_R_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/circularity-22_R_1200x375.jpg","height":375,"width":1200},"keywords":["Ecommerce","Nachhaltigkeit","Onlinehandel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/09\/zukunft-des-e-commerce-im-metaversum-hautnah-dabei-sein\/","headline":"Zukunft des E-Commerce? Im Metaversum hautnah dabei sein!","url":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/09\/zukunft-des-e-commerce-im-metaversum-hautnah-dabei-sein\/","datePublished":"2022-03-09","dateModified":"2022-05-18","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/03\/09\/zukunft-des-e-commerce-im-metaversum-hautnah-dabei-sein\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/#Person","name":"Alexander Schneider","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/Meta-shop_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/02\/Meta-shop_1200x375.jpg","height":375,"width":1200},"keywords":["Ecommerce","Metaverse"]}],"about":["Commerce","Deutsch"]}