{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/deutsch\/omnichannel-deutsch\/#CollectionPage","headline":"Omnichannel Category","description":"","url":"https:\/\/www.the-future-of-commerce.com\/deutsch\/omnichannel-deutsch\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/07\/15\/die-zukunft-von-erp-ist-autonom-und-beidhandig\/","headline":"Die Zukunft von ERP ist autonom und beidh\u00e4ndig","url":"https:\/\/www.the-future-of-commerce.com\/2022\/07\/15\/die-zukunft-von-erp-ist-autonom-und-beidhandig\/","datePublished":"2022-07-15","dateModified":"2022-07-15","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/07\/15\/die-zukunft-von-erp-ist-autonom-und-beidhandig\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/john-j-licata\/#Person","name":"John Licata","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/john-j-licata\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/2fbd04392d9def9a3f6945afdd968491?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2fbd04392d9def9a3f6945afdd968491?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/07\/Future-of-ERP_FTR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/07\/Future-of-ERP_FTR.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/20\/innovative-omnichannel-kundenportale-versicherungen\/","headline":"So lassen sich Versicherungen digital und interaktiv verkaufen","url":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/20\/innovative-omnichannel-kundenportale-versicherungen\/","datePublished":"2021-10-20","dateModified":"2022-01-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/20\/innovative-omnichannel-kundenportale-versicherungen\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/thomas-handke-und-martin-auer\/#Person","name":"Thomas Handke und Martin Auer","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/thomas-handke-und-martin-auer\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/286da8fbbe3ea8a06f9fa85562b27c58?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/286da8fbbe3ea8a06f9fa85562b27c58?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/02\/FCEEO117_InsuranceIntermediaries_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/02\/FCEEO117_InsuranceIntermediaries_HB.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX","Marketing","Vertrieb"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/05\/cx-cafe-discovery-commerce-umsatz\/","headline":"CX Caf\u00e9: Mit Discovery Commerce den Umsatz ankurbeln","url":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/05\/cx-cafe-discovery-commerce-umsatz\/","datePublished":"2021-10-05","dateModified":"2022-01-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/05\/cx-cafe-discovery-commerce-umsatz\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/benjamin-kunkel\/#Person","name":"Benjamin Kunkel","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/benjamin-kunkel\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/73948bc9e58a7d76235ac22624239f23?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/73948bc9e58a7d76235ac22624239f23?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/12\/social-customer-experience-ftr-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/12\/social-customer-experience-ftr-1.png","height":375,"width":1200},"keywords":["B2C","Handel","Retail"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/22\/connected-retail-haendler-verbindung-kunden\/","headline":"Connected Retail: So st\u00e4rken H\u00e4ndler die Verbindung zum Kunden","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/22\/connected-retail-haendler-verbindung-kunden\/","datePublished":"2021-09-22","dateModified":"2022-01-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/22\/connected-retail-haendler-verbindung-kunden\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kai-stuebane\/#Person","name":"Kai St\u00fcbane","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kai-stuebane\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/07017d511e8f85aa64427381e2aba0ef?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/07017d511e8f85aa64427381e2aba0ef?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/Retail-omnichannel_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/Retail-omnichannel_1200x375.jpg","height":375,"width":1200},"keywords":["B2C Commerce","Handel","Omnichannel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/22\/mit-omnichannel-customer-engagement-die-kunden-besser-binden-teil-2\/","headline":"Mit Omnichannel Customer Engagement die Kunden besser binden (Teil 2)","url":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/22\/mit-omnichannel-customer-engagement-die-kunden-besser-binden-teil-2\/","datePublished":"2021-07-22","dateModified":"2022-01-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/22\/mit-omnichannel-customer-engagement-die-kunden-besser-binden-teil-2\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/philipp-do-castelo-correia\/#Person","name":"Philipp Do Castelo Correia","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/philipp-do-castelo-correia\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/bdaf001cb55aac83e76fbe0306647f20?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bdaf001cb55aac83e76fbe0306647f20?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/FCEE153_Modern-marketing_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/FCEE153_Modern-marketing_HB.jpg","height":375,"width":1200},"keywords":["CRM | Customer Relationship Management","Customer Experience | CX","Omnichannel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/21\/mit-omnichannel-customer-engagement-die-kunden-besser-binden-teil-1\/","headline":"Mit Omnichannel Customer Engagement die Kunden besser binden (Teil 1)","url":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/21\/mit-omnichannel-customer-engagement-die-kunden-besser-binden-teil-1\/","datePublished":"2021-07-21","dateModified":"2022-01-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/21\/mit-omnichannel-customer-engagement-die-kunden-besser-binden-teil-1\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/philipp-do-castelo-correia\/#Person","name":"Philipp Do Castelo Correia","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/philipp-do-castelo-correia\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/bdaf001cb55aac83e76fbe0306647f20?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bdaf001cb55aac83e76fbe0306647f20?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/FCEE163_omnichannel-reinvented_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/FCEE163_omnichannel-reinvented_HB.jpg","height":375,"width":1200},"keywords":["CRM | Customer Relationship Management","Customer Experience | CX","Omnichannel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/05\/12\/5-businessmodelle-direct-to-consumer\/","headline":"F\u00fcnf m\u00f6gliche Businessmodelle f\u00fcr Direct-to-Consumer","url":"https:\/\/www.the-future-of-commerce.com\/2021\/05\/12\/5-businessmodelle-direct-to-consumer\/","datePublished":"2021-05-12","dateModified":"2022-02-24","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/05\/12\/5-businessmodelle-direct-to-consumer\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kai-stuebane\/#Person","name":"Kai St\u00fcbane","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kai-stuebane\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/07017d511e8f85aa64427381e2aba0ef?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/07017d511e8f85aa64427381e2aba0ef?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/D2C-business-model-ftr.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/D2C-business-model-ftr.png","height":375,"width":1200},"keywords":["Commerce","Handel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/11\/24\/next-generation-e-commerce\/","headline":"Darauf kommt es an: Next Generation E-Commerce","url":"https:\/\/www.the-future-of-commerce.com\/2020\/11\/24\/next-generation-e-commerce\/","datePublished":"2020-11-24","dateModified":"2022-02-23","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/11\/24\/next-generation-e-commerce\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/christopher-knoerr\/#Person","name":"Christopher Kn\u00f6rr","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/christopher-knoerr\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/6b86e6a398d9829a4a47af43ed4b65fe?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6b86e6a398d9829a4a47af43ed4b65fe?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/the-future-of-omnichannel.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/04\/the-future-of-omnichannel.jpeg","height":375,"width":1200},"keywords":["Commerce","Handel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/01\/14\/was-ist-eigentlich-die-erlebniswirtschaft-versuch-einer-erklaerung\/","headline":"Was ist eigentlich die Erlebniswirtschaft? Versuch einer Erkl\u00e4rung.","url":"https:\/\/www.the-future-of-commerce.com\/2020\/01\/14\/was-ist-eigentlich-die-erlebniswirtschaft-versuch-einer-erklaerung\/","datePublished":"2020-01-14","dateModified":"2022-01-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/01\/14\/was-ist-eigentlich-die-erlebniswirtschaft-versuch-einer-erklaerung\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/#Person","name":"Alexander Schneider","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alex-schneider\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/67ef8b6f51e80301754c481fb0224ad5?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2016\/08\/thumbnail-070f3cef1b64fbb2205c6cb5dbd2d332.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2016\/08\/thumbnail-070f3cef1b64fbb2205c6cb5dbd2d332.png","height":370,"width":1200},"keywords":["Customer Experience | CX","Experience Economy","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/jacques-wein-depot-veraendertes-kundenverhalten-erfordert-einschneidende-massnahmen\/","headline":"Jacques\u2019 Wein-Depot: Ver\u00e4ndertes Kundenverhalten erfordert einschneidende Ma\u00dfnahmen","url":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/jacques-wein-depot-veraendertes-kundenverhalten-erfordert-einschneidende-massnahmen\/","datePublished":"2019-11-05","dateModified":"2022-01-18","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/jacques-wein-depot-veraendertes-kundenverhalten-erfordert-einschneidende-massnahmen\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/#Person","name":"Redaktion FCEE","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/wine-DTC.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/wine-DTC.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX","Event","SAP"]}],"about":["B2C Commerce","Commerce","Customer Experience","Deutsch","Omnichannel"]}