{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/tag\/omnichannel-versus-multichannel\/#CollectionPage","headline":"Omnichannel Versus Multichannel Tag","description":"","url":"https:\/\/www.the-future-of-commerce.com\/tag\/omnichannel-versus-multichannel\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/06\/18\/businesses-and-digital-commerce\/","headline":"It’s time for businesses to wake up to the reality of digital commerce","url":"https:\/\/www.the-future-of-commerce.com\/2020\/06\/18\/businesses-and-digital-commerce\/","datePublished":"2020-06-18","dateModified":"2022-03-22","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/06\/18\/businesses-and-digital-commerce\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/brian\/#Person","name":"Brian Walker","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/brian\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/5d2108b2e8f257cf4e5e68207918d6a5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/5d2108b2e8f257cf4e5e68207918d6a5?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/06\/businesses-digital-commerce.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/06\/businesses-digital-commerce.jpg","height":375,"width":1200},"keywords":["BOPIS","Food Retail","Omnichannel Versus Multichannel","Zoom Fatigue"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/02\/27\/omnichannel-customer-experience\/","headline":"Omnichannel customer experience: Turning chaos into community","url":"https:\/\/www.the-future-of-commerce.com\/2020\/02\/27\/omnichannel-customer-experience\/","datePublished":"2020-02-27","dateModified":"2020-12-15","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/02\/27\/omnichannel-customer-experience\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/#Person","name":"Tracey Wallace","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b06d48fbe4745687be64a6d89f2d47bd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b06d48fbe4745687be64a6d89f2d47bd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/02\/thumbnail-297cc2aa31fb0e04c65e27890e2be4d6.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/02\/thumbnail-297cc2aa31fb0e04c65e27890e2be4d6.jpeg","height":375,"width":1200},"keywords":["Omnichannel Customer Experience","Omnichannel Success","Omnichannel Versus Multichannel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/01\/27\/omnichannel-examples\/","headline":"Omnichannel examples: Brands creating their own luck","url":"https:\/\/www.the-future-of-commerce.com\/2020\/01\/27\/omnichannel-examples\/","datePublished":"2020-01-27","dateModified":"2022-07-01","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/01\/27\/omnichannel-examples\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/#Person","name":"Tracey Wallace","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b06d48fbe4745687be64a6d89f2d47bd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b06d48fbe4745687be64a6d89f2d47bd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/01\/thumbnail-5b5c3484899909fb0e65b5101f70c6dc.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/01\/thumbnail-5b5c3484899909fb0e65b5101f70c6dc.jpeg","height":375,"width":1200},"keywords":["Omnichannel","Omnichannel Commerce","Omnichannel Versus Multichannel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/09\/06\/what-can-a-marketing-cloud-do\/","headline":"Marketing cloud benefits: 5 essential functions to help your enterprise soar","url":"https:\/\/www.the-future-of-commerce.com\/2019\/09\/06\/what-can-a-marketing-cloud-do\/","datePublished":"2019-09-06","dateModified":"2022-03-04","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/09\/06\/what-can-a-marketing-cloud-do\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/olivia-hatcher\/#Person","name":"Olivia Hatcher","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/olivia-hatcher\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/6ee5b7e501051b6dd0d438532fe45197?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6ee5b7e501051b6dd0d438532fe45197?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/09\/thumbnail-9a99c3426232695141fe9e75deb23b5d.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/09\/thumbnail-9a99c3426232695141fe9e75deb23b5d.jpeg","height":375,"width":1200},"keywords":["Cloud","Intelligent Enterprise","Marketing In the Cloud","Omnichannel Versus Multichannel"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2017\/09\/13\/omnichannel-vs-multichannel\/","headline":"Omnichannel vs. multichannel: What’s the difference and who is doing it?","url":"https:\/\/www.the-future-of-commerce.com\/2017\/09\/13\/omnichannel-vs-multichannel\/","datePublished":"2017-09-13","dateModified":"2022-06-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2017\/09\/13\/omnichannel-vs-multichannel\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/branwell-moffat\/#Person","name":"Branwell Moffat","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/branwell-moffat\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/cb38707a551a8f7ef04ec48c5d9ffbf1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/cb38707a551a8f7ef04ec48c5d9ffbf1?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/09\/thumbnail-c370e0b2006131ed9aa89b2a933a3f34.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/09\/thumbnail-c370e0b2006131ed9aa89b2a933a3f34.jpeg","height":370,"width":1200},"keywords":["Customer Engagement","Customer Experience | CX","Customer Journey","E-commerce","Multichannel","Omnichannel","Omnichannel Commerce","Omnichannel Marketing","Omnichannel Versus Multichannel","Retail","SAP Hybris"]}],"about":["Commerce","Commerce Platforms + Software","Marketing","Omnichannel Commerce","Trends"]}