{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/tag\/sap\/#CollectionPage","headline":"SAP Tag","description":"","url":"https:\/\/www.the-future-of-commerce.com\/tag\/sap\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/10\/20\/customer-data-platform\/","headline":"Customer Data Platform: So bekommt Ihr Kunde ein unverwechselbares Gesicht","url":"https:\/\/www.the-future-of-commerce.com\/2020\/10\/20\/customer-data-platform\/","datePublished":"2020-10-20","dateModified":"2022-02-16","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/10\/20\/customer-data-platform\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/bernhard-mueller-hildebrand\/#Person","name":"Bernhard M\u00fcller-Hildebrand","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/bernhard-mueller-hildebrand\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/144a3de02d396f1230e509ee221557cd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/144a3de02d396f1230e509ee221557cd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/08\/thumbnail-b71d3ebb449518c6ea5c5a5478164fa9.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/08\/thumbnail-b71d3ebb449518c6ea5c5a5478164fa9.jpeg","height":375,"width":1200},"keywords":["CRM | Customer Relationship Management","Data","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/05\/19\/bargeldlose-bezahlverfahren-gewinnen-auch-dank-corona-an-fahrt\/","headline":"Bargeldlose Bezahlung gewinnt (auch dank Corona) an Fahrt","url":"https:\/\/www.the-future-of-commerce.com\/2020\/05\/19\/bargeldlose-bezahlverfahren-gewinnen-auch-dank-corona-an-fahrt\/","datePublished":"2020-05-19","dateModified":"2022-02-02","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/05\/19\/bargeldlose-bezahlverfahren-gewinnen-auch-dank-corona-an-fahrt\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/conosco\/#Person","name":"Wolfgang M\u00fcller","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/conosco\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/148be7b4fdff9ccd81337d1fc273cf2a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/148be7b4fdff9ccd81337d1fc273cf2a?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/RebuildPay_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/RebuildPay_1200x375.jpg","height":375,"width":1200},"keywords":["Best Customer Experience","COVID-19 | Coronavirus","Handel","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/06\/what-is-holistic-cx-in-customer-experience\/","headline":"Why holistic CX is the new watchword in customer experience","url":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/06\/what-is-holistic-cx-in-customer-experience\/","datePublished":"2019-11-06","dateModified":"2021-11-08","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/06\/what-is-holistic-cx-in-customer-experience\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kayla-christianson\/#Person","name":"Kayla Christianson","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kayla-christianson\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/1716e208926dcbe46f188fe04f4836d0?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1716e208926dcbe46f188fe04f4836d0?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/10\/thumbnail-66023c7015e74abef105848bde3d9741.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/10\/thumbnail-66023c7015e74abef105848bde3d9741.jpeg","height":375,"width":1200},"keywords":["Customer Experience | CX","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/jacques-wein-depot-veraendertes-kundenverhalten-erfordert-einschneidende-massnahmen\/","headline":"Jacques\u2019 Wein-Depot: Ver\u00e4ndertes Kundenverhalten erfordert einschneidende Ma\u00dfnahmen","url":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/jacques-wein-depot-veraendertes-kundenverhalten-erfordert-einschneidende-massnahmen\/","datePublished":"2019-11-05","dateModified":"2022-01-18","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/jacques-wein-depot-veraendertes-kundenverhalten-erfordert-einschneidende-massnahmen\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/#Person","name":"Redaktion FCEE","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/wine-DTC.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/wine-DTC.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX","Event","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/kundendatenmanagement-nestle-reisst-weltweite-datensilos-ein\/","headline":"Customer Data Cloud: Nestl\u00e9 rei\u00dft weltweite Datensilos ein","url":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/kundendatenmanagement-nestle-reisst-weltweite-datensilos-ein\/","datePublished":"2019-11-05","dateModified":"2022-01-31","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/kundendatenmanagement-nestle-reisst-weltweite-datensilos-ein\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/#Person","name":"Redaktion FCEE","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE064_CloudPremise_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE064_CloudPremise_HB.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX","Data","Event","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/ktm-innovation-das-vernetzte-motorrad\/","headline":"KTM Innovation: Mit Vollgas zu begeisterten Kunden","url":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/ktm-innovation-das-vernetzte-motorrad\/","datePublished":"2019-11-05","dateModified":"2022-01-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/ktm-innovation-das-vernetzte-motorrad\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/#Person","name":"Redaktion FCEE","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/redaktion-cxoblog-de\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c14a277ff75c8b11756b0192a9e19470?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/07\/digital-transformation-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/07\/digital-transformation-1.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX","Event","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/emotionen-wichtig-fur-kaufentscheidung\/","headline":"Emotionen: Wichtig f\u00fcr die Kaufentscheidung","url":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/emotionen-wichtig-fur-kaufentscheidung\/","datePublished":"2019-11-05","dateModified":"2022-01-18","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/11\/05\/emotionen-wichtig-fur-kaufentscheidung\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/ji-hyun-ahn\/#Person","name":"Ji-Hyun Ahn","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/ji-hyun-ahn\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e714ec54abf2ab735b1a3f5d40c710de?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e714ec54abf2ab735b1a3f5d40c710de?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/01\/thumbnail-ebcc1a2cf899acc3cdf95330d6072db5.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/01\/thumbnail-ebcc1a2cf899acc3cdf95330d6072db5.jpeg","height":375,"width":1200},"keywords":["Customer Experience | CX","Event","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/03\/13\/commerce-und-field-service-erfolgsgeschichten-aus-der-schweiz\/","headline":"Commerce und Service: Erfolgsgeschichten aus der Schweiz","url":"https:\/\/www.the-future-of-commerce.com\/2019\/03\/13\/commerce-und-field-service-erfolgsgeschichten-aus-der-schweiz\/","datePublished":"2019-03-13","dateModified":"2022-02-23","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/03\/13\/commerce-und-field-service-erfolgsgeschichten-aus-der-schweiz\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/dirk-schaefer\/#Person","name":"Dirk Sch\u00e4fer","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/dirk-schaefer\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/26399b9a4e8e8d607a9502435290ae47?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/26399b9a4e8e8d607a9502435290ae47?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/LoyaltyPlatform_1200x371.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/LoyaltyPlatform_1200x371.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX","Event","SAP","Service"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/03\/03\/revolution-liegt-in-der-luft-iata-setzt-auf-sap-commerce-cloud\/","headline":"IATA: Im Zentrum steht der Kunde \u2013 nicht die Ticketnummer","url":"https:\/\/www.the-future-of-commerce.com\/2019\/03\/03\/revolution-liegt-in-der-luft-iata-setzt-auf-sap-commerce-cloud\/","datePublished":"2019-03-03","dateModified":"2022-01-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2019\/03\/03\/revolution-liegt-in-der-luft-iata-setzt-auf-sap-commerce-cloud\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/bernhard-mueller-hildebrand\/#Person","name":"Bernhard M\u00fcller-Hildebrand","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/bernhard-mueller-hildebrand\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/144a3de02d396f1230e509ee221557cd?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/144a3de02d396f1230e509ee221557cd?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/customer-journey_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/09\/customer-journey_1200x375.jpg","height":375,"width":1200},"keywords":["Customer Experience | CX","Handel","SAP"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2017\/09\/15\/diversity-and-inclusion-optimism-bias\/","headline":"Diversity and inclusion: Optimism bias or real progress?","url":"https:\/\/www.the-future-of-commerce.com\/2017\/09\/15\/diversity-and-inclusion-optimism-bias\/","datePublished":"2017-09-15","dateModified":"2021-12-02","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2017\/09\/15\/diversity-and-inclusion-optimism-bias\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/anka-wittenberg\/#Person","name":"Anka Wittenberg","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/anka-wittenberg\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e6db3b5269ab59dedd9ea2f1705f0a8b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e6db3b5269ab59dedd9ea2f1705f0a8b?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Customer Engagement and Experience","logo":{"@type":"ImageObject","@id":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","url":"http:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/logo-fcee-schema-app.png","width":278,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/09\/Diversity-and-inclusion_FTR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2017\/09\/Diversity-and-inclusion_FTR.jpg","height":375,"width":1200},"keywords":["CRM | Customer Relationship Management","Customer Engagement","Diversity","Diversity and Inclusion","Leadership","Marketing","SAP","Women In Leadership","Women In Tech"]}],"about":["Gender Equality","Inclusion & Diversity","Purpose"]}