Last updated: March 17, 2022 D2C e-commerce infographic: Trends, stats, benefits

D2C e-commerce infographic: Trends, stats, benefits

Direct to consumer (D2C or DTC) has seen a massive surge in 2020, as brands who didn’t embrace D2C e-commerce were caught scrambling to adapt.

From CPG to wholesale to automotive and more, every industry is now paying attention, hoping to better engage customers and deliver what they want.

D2C e-commerce infographic: Discover the trends, stats, and benefits of DTC

Kick-a$$ commerce.
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Customers expect a lot from brands.
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Featured Sections

CX at Sapphire

The Future of E-Commerce

Employee Engagement + Experience

Future of
Grocery Retail

Future of
Supply Chain

Customer Data
& Privacy

COVID-19

El Futuro de la Experiencia del Cliente (LATAM)

O Futuro da Experiência do Cliente (Brasil)

Die Zukunft
von CX
(Deutsch)

Sustainability
in Business

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